At the airport / On board

Airport check-in counter opens 2,5 hours and closes 40 minutes before the scheduled departure time.

For flights from Tel Aviv and Marsa Alam, the check-in counter opens 3 hours before departure. For flights from Dubai, Tel Aviv, and long-haul flights (lasting more than 6 hours), the check-in counter closes 60 minutes before departure.

Online check-in opens 30 hours before scheduled departure and closes 60 minutes before scheduled departure.

To check-in online, click here.

Liquids carried on board must be in a container of no more than 100ml. All liquids should be carried in a single, transparent, re-sealable plastic bag with a total capacity of up to 1 litre. The carriage of liquids in checked-in baggage is not recommended and we do not accept liability for any damage they may cause.

Some airports allow increased liquids limits on board thanks to new security scanners. For more information, please visit the website of your departure airport.

Mobile phones or tablets or laptops may be used in flight mode. The items without a flight mode must be completely switched off.

Usage of any other electronic devices should be consulted with our cabin crew.

Passengers travelling with power banks must always keep their power banks with them. The power banks must not be transported in the cargo hold or in the overhead compartments in the passenger cabin. The use of power banks on board is prohibited, except for those provided by the cabin crew in Business Class.

Complete information on eletronics may be found here.

Onboard refreshment can be bough in the Menu. You can also pre-order your favourite food in advance when booking your flight or 48 hours prior the departure via My bookings section. The pre-order may not be available on some flights. If your flight is a part of holiday package from a travel agency, please contact the agency to choose your meal. Pricelist of your tour operator will be applied.

Actual Menu may be found here. This menu is valid for flights to/from Czech Republic and may vary on other flights.

Business Class is currently available on selected flights. You can upgrade your Economy Class ticket to Business Class by calling us at least two hours before departure.

If the flight is a part of holiday package from travel agency, please contact the agency to purchase this service. The pricelist of your tour operator will be applied.

Yes, all medicines may be carried on board only. Carriage in checker baggage is not permitted. When carrying your syringe on board, you may be required to present the doctor's letter in English proving that you need to have this item with you.

You can choose your favourite seat when you buy your ticket or at any time up to the time of check-in.

• Standard seat: 15 EUR
• Premium seat: 35 EUR

If your flight is a part of holiday package from travel agency, please contact the agency to choose your seat. Pricelist of your tour operator will be applied.

The service may not be available on some flights. Seats may be chosen no later than 2 days before departure.

Emergency Exit Row Seating Regulations
Only passengers in compliance with the following rules and regulations may be seated in emergency exit rows:
1) You're at least 12 years old,
2) You can read, understand and follow instructions given by the crew,
3) You are physically capable and willing to open the emergency exit door in the case of an emergency,
4) You are not a person with limited mobility and/or orientation,
5) You are not travelling with a person dependant on your assistance in the case of an emergency,
6) You do not require seat belt extensions,
7) You are not carrying an animal on board of flight,
8) You are not pregnant,
9) You are not aware of any other limitations (e.g. medical or psychological) which could prevent you from complying with the above-listed rules and regulations or cause harm to you or others.

Yes, but only if it is marked with a certification label for use in air transport and you have secured a free seat for it, which can be purchased by phone.

For complete list, click here.